Delete Your Account

You can delete your account directly in the app, or request deletion by email — no app installation required.

⚠️ Account deletion is permanent. All routes and personal information will be removed and cannot be recovered.

What gets deleted

Email address and display name
All saved routes
Usage data linked to your account

Option 1 — Delete from within the app

Open MakeRoutes → tap your profile → Delete Account. Deletion is immediate.

Option 2 — Request deletion by email

Send us your account email address from the address linked to your account. We will process your request within 30 days.

Email privacy@makeroutes.com

💡 Deleting from within the app is faster — it takes effect immediately without waiting for a manual review.

Data retention: Financial and tax records are kept for 7 years as required by law. Fraud prevention logs are retained for 90 days. Anonymised, non-identifiable analytics may be retained indefinitely.

Questions? privacy@makeroutes.com